Accessing Your Customer Portal

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Our customer portal has changed, and now offers new features. When you first log in, things may look a little different. Here’s an easy 3-Step Guide for accessing the customer portal.

New Customer PortalHow to access your Customer Portal:

  1. Click Here to open the Customer Portal (a new window will open)
  2. Login Credentials:
    1. Current Customers*: login with your mobile phone number or email address that Paws & Pals has on file.
    2. New Customers: create your new credentials.
  3. Enjoy everything Gingr has to offer!


IMPORTANT: If you have ever utilized Paws & Pals services, even before the software transfer,  you are considered a “current customer”. If you select “new customer” you will create a duplicate account.


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