Dog Boarding Cancellation Policy

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Paws & Pals Dog Boarding Cancellation Policy

This dog boarding cancellation policy will be activated during peak times such as holidays, spring break and the summer. Currently in effect.
  • Customer’s credit card must be on file to setup/hold a reservation.
  • To cancel without penalty, a 7-day advance notice is required prior to check-in date/time.
  • If no time is specified, noon will be used as the default.
  • Cancellations will be charged for two nights = $75 for one dog, $120 for two dogs + tax.
  • Customer will not be charged a cancellation fee if their spot is taken by another customer for the same number of nights or more.
  • Fee may be waived at the discretion of Paws & Pals if cancellation is due to a local weather warning and/or snow emergency.